Wednesday, July 11, 2012

Comcasted!


“Thank you for choosing Comcast.”

I will be hearing that phrase in my sleep for a long time; I’ve heard it at least 20 times in the last week, because it’s the cheery closing of every call.

It’s a bitter irony, because I did not choose Comcast.

My mom recently concluded that it was time to move out of the house she’s lived in for 46 years to an apartment without stairs.  She found a nice two-bedroom two blocks away from the house in Richmond, VA and my sister arranged for it to be renovated to her specs.  I went back two weeks ago to help with the final packing and organizing and help get her settled in the new place.

A week before leaving California, after doing some research, I decided that she should give up her Comcast cable and MCI long distance in favor of a Verizon triple-play – phone, internet and Direct TV. 

My mom doesn’t use the internet; in fact, she refuses to look at a computer, but my sister and I decided that it’s essentially free to add it to the other services and it would be good for us and for others who come to help Mom to have it in the apartment.  We are also plotting to get her a computer, which she probably won’t look at but again, others can use it to get schedules and information from the groups she belongs to and we can use it to send her photos and letters and articles that others can print out for her.  In fact, the computer we’ve ordered, which is called the Telikin, is designed for seniors who are not tech-savvy and one of the features I’m excited about is the ability to remote in to her hard drive.  So if it works the way it is supposed to, we can go in and print something out for her and all she’ll have to do is go into the spare bedroom/den/office and get it.

Of course, Comcast also offers an internet-phone-TV bundle.  I chose Verizon for two reasons:  she could keep the phone number she’s had for all these years, and it was quite a bit cheaper.  So I ordered the triple play, only to learn the next day that the building doesn’t have Direct TV, only Comcast.  So I went back to the drawing board.  I kept the phone and internet with Verizon and arranged to transfer her existing Comcast service to her new address.

On moving day, the Comcast guy showed up and hooked up the cable in the apartment, or said he did.  But when the boxes were cleared and the paintings hung and I connected the TV in front of her favorite chair in the living room, it didn’t work.  We got the program guide but no picture.  I called the company and they said they could not get a signal through to the box.  They thought it could be a bad box.  Seemed suspicious since it had worked fine on Wednesday.  The first appointment they could give me for someone to come back out and get it working was Tuesday – this was Thursday.  Moreover, I was planning to leave on Tuesday and wanted to make sure everything was working before I left.

So on Friday, I went to the Comcast office and picked up two new boxes – a big one just like the old one we had moved from our old house, and a little one called a DTA – digital transport adapter for the new flat screen TV I had installed in the bedroom.  She doesn’t watch TV in the bedroom – couldn’t since the TV she had in there hasn’t worked in years – but I figured it would be good to have one in case at some point she has to spend more time in bed.  I got home and hooked up the two boxes.  The adapter seemed to work fine.  The other one, which I now know is called a digital receiver, got some of the channels but not all, and most annoyingly, two of the channels it did not get were the two she watches nonstop: MSNBC and CNBC.  We are bonded over Rachel Maddow and Melissa Harris Perry.  Before I could call and ask why I was only getting half the channels, the receiver stopped working at all.  Back to the situation I had been in the day before – I could see the channel guide but no programming.

My mom was completely mystified and couldn’t figure out what was happening.  She’s just not techy, as you’ve probably already guessed.  She kept pressing Channel 28 (MSNBC) on the remote over and over and over, even when I told her the box was disconnected (one of my ideas to try to reset it).

I called the company and again they tried and failed to send a signal to the box.  They still couldn’t give me an appointment before Tuesday.  I took the adapter box from the bedroom and hooked it up in the living room, so she could watch the shows she wanted to watch.  That helped, but the adapter doesn’t have a display, so she couldn’t see which channel she was on, and it doesn’t get the program guide, so she couldn’t see what was coming up.  She just wanted everything to be the way she was used to.  Who doesn’t?  And she’s 87 and just moved to a new place and you can’t blame her for wanting a little continuity.

On Friday night there was a huge storm all over the east coast, including in Richmond, where we were.  A lot of people lost power for hours, days or even weeks.  My sister, whose power was only out for twelve hours or so, has a freezerful of other people’s food.  We were lucky and only lost it for a few minutes.  Saturday morning, I went out in the muggy thousand degree heat to get some things for the house (bath mats, ironing board cover – I am pretty sure the one on the old wooden ironing board had been there for 50 years, soap dishes, trash cans).  There was a Comcast van in the parking lot, and the driver was in the van.  I walked up to it and said, “I know this is probably a screwy question, but since you’re here, is there any way you can pop up and look at my mom’s cable?”  He was very nice but said that he had a list and wasn’t allowed to deviate from it.

“Especially today,” he said, “because we have so many calls because of the storm.”

I thanked him and walked away, thinking, “Well the people whose service went out from the storm obviously just called today, and we called on Thursday.  So how come they can get service now and I can’t get it until Tuesday?”

Tuesday morning the guy showed up right when he was supposed to.  Great.  He worked on the cable for about 45 minutes and announced, “You’re good.”  He turned to leave.

“Wait,” I said.  I picked up the remote and pressed 28.  It went to 30.  I checked the channel guide.  It went 21, 22, 24, 27, 30.  I showed him that we were not getting all the channels.

“She’s supposed to get every channel, right?”

“Oh, yes.”

“Well we’re not.”

“You will in a little while.”

“I don’t believe that,” I said.  “This is just what happened last week, and then it stopped working completely.  I’m sorry, but I need you to stay until we’re getting all the channels we’re supposed to get.”
He looked unhappy, but mumbled “Okay.”  A minute later, he walked out, saying, “I’ll be right back.”

He never came back.

An hour later, I called the company to ask where he was.  The woman I spoke to said that he had marked the job completed, so she could only put in a new ticket and give us an appointment for the next day.  I said no, that was unacceptable, I was supposed to leave today, my mom can’t explain to the guy what needs to be done, we’ve waited almost a week, the guy walked off the job, I need it done today.”

I made six calls to Comcast that day.  I talked to the Operations Manager for the Beltway area, who was in Texas.  I asked to speak with the Area Manager (my job at a law firm happens to have brought me into contact with a lot of Comcast organization charts).  Steve Sanchez, the Operations Manager, said that the Area Manager was not in the office but he would have him call me.  Steve also promised to call me back within an hour to let me know when the technician would come back to finish the work.  Neither of those calls came.

I asked my sister, who was home in Maryland, to call because I just couldn’t do it any more.  She said okay.  Then the phone rang and it was Comcast.  They told my mom they needed to verify some information because her daughter was on the phone.  They asked for the last four digits of her Social Security number.  She gave them.  They said that wasn’t what they had on the account.  She took out her Medicare card and read them the entire number.  They said it wasn’t right.  They didn’t want to let my sister talk to anyone because they didn’t believe she was really my mom’s daughter, even though they had called the number on the account and reached my mom and my sister has the same last name.  They told my sister she has to take my mom to a Comcast office and have her show them her photo ID and Social Security card.  I was told the same thing when I took the phone back.  Is there some law that says you have to even have a Social Security card to order cable TV?

I called back.  The hold time was 20 minutes.  I put it on the speaker phone and read a book and waited.  Finally a young woman came on the line who was very sweet.  She said she had elderly parents too, and she understood.  She was going to find the technician and make him come back.  She gave me a ticket number, which had never happened before, and promised someone would call me back within 20 minutes to let me know when they would be coming back.

In 40 minutes, I called again.  This time I got a young man who was also very nice.  I gave him the ticket number.  He called it up.  He said he still couldn’t find the tech.  I asked for his supervisor.  He said she was on another call, so he didn’t know how long she would be, but he would have her call me as soon as she got off the phone.  He gave me another ticket number.

No call from the supervisor.  No call from the technician.  No technician showed up.  I took my mom to the doctor.  We had to wait a long time, because it was the day before a holiday.  When we got home, I called Comcast again.  I gave both ticket numbers.  The woman I spoke to said, “Those tickets are unresolved.”

“I know that,” I couldn’t help saying.  “That’s why I’m calling.”

My sarcasm got me nowhere, but of course, being sweet had also gotten me nowhere.  I insisted that someone had to come the next day to finish the work that had not been completed.  She said, “That would be hard.  Tomorrow’s a holiday.”  I said I knew people would be working, because they had previously offered me an appointment for Wednesday, and we should be at the top of the list because we had been waiting since last Thursday.

“I had to change my flight because of you all,” I said.

“I can give you an appointment on Sunday,” she said.  I demanded to talk to her supervisor.  The supervisor said he would try to get someone out on Wednesday, but at the least, he would schedule it for Sunday.  I said that they need to comp us the month because we are not getting what we’re paying for and I’ve spent the equivalent of a week’s work talking to them about it.  He said, “I’m not sure we can do that.  We will certainly credit you for the time you’ve been without service.”  I said they had to do more than that.  Friends of mine got a huge discount and a bunch of extra stuff for free because they had connected their own modem wrong.  He said he would see what promotions were available.

My sister called at 6:00 am on Wednesday and talked to someone in Costa Rica.  She was promised that someone would come that day, probably before 1:00 pm.  I called at 8:00.  I was told we had an appointment for Sunday.  I said my sister had been told someone would come that day.  They said they could see that we had been given priority, but that didn’t mean someone would actually come.

Okay, so this much angst over cable TV seems kind of absurd.  At least 26 people have died from the heat or the storm.  But Comcast doesn’t provide emergency food aid or cooling shelters.  They’re a cable company.  They actually don’t have anything more important to do than get people’s cable working right, and my mom’s still doesn’t.

Her building is supposed to be wired for FIOS in August.  If her Comcast is working by then, am I going to dare to start over with someone else?

Saturday, June 9, 2012

Five Things to Read About Syria

A friend emailed me yesterday, "I'm trying to figure out what we should support in Syria.  Can you suggest anything to read?"

I have been worried about that myself.  Some of the more inane leftists here in the Bay Area have suggested that the Syrian government is not committing grave human rights violations, not massacring civilians, that it's simply a U.S.-supported "contra war" against a left-wing regime.  Though there's plenty of precedent for skepticism, it seems clear from reports of neutral people on the ground that that's not the case.  All the armed groups are probably committing atrocities but the government is certainly responsible for a lot of them, and has the biggest arsenal and army to do it with.

Nevertheless, I'm positive that U.S.-NATO led invasion or bombing will only make the situation much worse, and build support for the Assad regime.  So what is happening and who should we be supporting?

Here are a few things I found enlightening, though I could sure use your recommendations for more.  I'm going to ask Rayan El-Amine (cofounder of Left Turn, now living in his native Lebanon) to write a tutorial for us.

1. Syrian Opposition Divided Over Arms and Intervention 


Afra Jalabi is a Syrian-born Canadian journalist, a nonviolence activist and a member of the Syrian National Council.  I heard her speak at the Arab Women's Conference in March and was very impressed.  This is a video interview with her, and there's also a transcript.

…So there are many people … in the opposition, even on the ground, they feel that if there won't be intervention, external intervention, then let the people defend themselves. However, some of us, including myself, believe this is a dangerous option, because you have a civilian population that is not trained militarily, and that arming civilians would actually create further chaos.
You can also watch a video of Afra Jalabi speaking at Friends for a Nonviolent World conference.

2.  Back from Syria, Journalist Anand Gopal Warns Protesters "Face Slaughter" by Assad Regime

I heard Anand Gopal on Democracy Now after he returned from a week in Syria.The comment that really made me sit up and listen was this:
I had a lot of questions about the nature of the insurgency in Syria. And, you know, of course, the U.S. and the West are supporting, at least in word supporting, the insurgency. So I was coming at it with a very skeptical and critical mind. We went over the border, basically crawling under a barbed-wire fence and hiking over mountains for a long period. But when I got into Syria, what I found was completely different from what I expected, in that in every town and village, it was essentially the entire population was mobilized in support of the revolution. I mean, you had from little children to old people. Really, I’ve never seen anything like that before. And it showed to me the extent to which the revolution had a—has a mass, democratic popular base, and Assad doesn’t.

3.  Arab-American Media: Don't Turn Syria Into Another Lybia

From New American Media:
Editorial Note: Syrian leader Bashar al-Assad’s assault on the besieged city of Homs has left what human rights groups say are as many as 7000 dead, including American journalist Marie Colvin and French photojournalist Rémi Ochlik. The assault is the latest in a now 12-month old civil conflict pitting the autocratic ruler against rebels determined to end his decade-long presidency. Representatives from over 70 nations have now gathered in Tunisia for a “Friends of the Syrian People” meeting, which includes former U.N. Secretary General Kofi Anan and U.S. Secretary of State Hillary Clinton. At issue is what kind of intervention, if any, should be taken. New America Media asked members of the Arab American media for their views.

4.  The State of the Struggle: Revolution and Counter-revolution in the Arab World

By: Lamis Andoni and Nora Barrows-Friedman (June 20, 2011)
Lamis Andoni is a veteran journalist covering the Middle East for over 20 years. She has worked for several Arab and Western publications and media outlets, most recently as a Middle East editor at Al Jazeera TV.
Nora Barrows-Friedman is a journalist, writer, and radio producer. She is a staff reporter and editor with The Electronic Intifada, and her work appears in Al Jazeera English, Truthout.org, Inter Press Service, and other outlets. She has been reporting from Palestine since 2004.
The brutal Syrian regime’s reaction to the popular protests has ended once and for all the argument, popular among the pan-Arab nationalists, Islamists and even some circles of the Left, that raising questions about the regime’s human record would weaken its position vis-à-vis American and Israeli threats.

5. On the perils of sectarianism in Syria 

As the Syrian tragedy becomes increasingly painted in sectarian terms, author Robin Yassin-Kassab asks why so many Syrians, including leftists, liberals and secularists, continue to ignore the issue. It is time, he argues, to break this taboo once and for all.
Good historical perspective, going back to the Sykes-Picot agreement outlining British and French spheres of influence after World War I.

6.  Saving the nonviolent revolution in Syria: For a credible strategy

Sadek Jalal al-Azm et al , Jane Mansbridge and Chibli Mallat, Sunday 26 Feb 2012
Willing countries can accelerate the process of delegitimizing Asad by surrendering the Syrian embassies to the SNC [Syrian National Council] as a far more legitimate representative of Syria than its present envoys. This measure will also promote defections in those embassies and in the Syrian diplomatic services. Should governments decide that giving up the embassy is too much under international law, they can provide serious logistics to help the SNC be the dominant voice on the world scene. 
 Sadek Jalal al-Azm is the leading public intellectual of Syria and is emeritus Professor of Philosophy at the University of Damascus. Jane Mansbridge is Adams Professor of Political Leadership and Democratic Values at Harvard Kennedy School. Chibli Mallat is a Lebanese lawyer and law professor, and the Chairman of Right to Nonviolence, an international NGO based in the Middle East.

Friday, June 1, 2012

Some Readings for the Lugubrious (Bahrain, Occupy and More)

I’ve been shamefully lackadaisical in my blogging habits the last few weeks. I was searching for a word to describe my sluggishness and I thought of lugubrious. I wrote it down. Then I realized I had no idea what it really meant. For all I know, it could mean boring or suntanned. Looked it up. The online dictionary (which could be lying to me – oh, no!) says it means “Mournful, dismal, or gloomy, especially to an exaggerated or ludicrous degree.”

That’s actually probably pretty accurate to describe my politico-emotional state. When I overcome my lugubriosity I am going to write a psychology paper defining the range of “politico-emotional” experience which will henceforth be known as the KatRap scale. Okay, here’s something truly creepy – when I googled “politico-emotional,” the only things that came up other than articles on politico.com containing the word “emotional” were pieces about Jews’ relationship to Zionism. Which I wasn’t even about to start talking about.
But back to my own politico-emotional dis-ease. It’s all down to Occupy, of course. If I wanted to be media fashionable, I could blame it on the arrogance and self-absorption of (parts of the) Black Bloc. That would be partly accurate. But it would be equally accurate to blame the supercilious preaching that is giving Nonviolence a bad name. I could also blame the professional left, who make everyday activism sound – and feel – like drudgery and then wonder why no one wants to do it.

But at bottom, I’m just deeply disappointed in Occupy. As I’ve said before, I don’t think it’s dead, not by a long shot. I expect them to come roaring back and maybe stronger and more unified than ever. But I’m disappointed that the things I predicted have come true, at least temporarily. Sure, I forecast that crackdowns and COINTELPRO would scare and drive people out of the streets. I said that if they did not deal with the divisions within their movement, the movement would fray. In my meaner moments, I might have thought, “You who act like no one ever built a movement before, you just wait, the things that got us are going to get you too.”

But I didn’t mean it. This is a time when it’s no fun being right. I might have been jealous of this well-timed movement with its thousands of people willing to sit through five-hour meetings day after day, but I was totally rooting for it. Deep down I hoped they WERE right, that our experience meant nothing, that they had discovered something completely new that would enable them to outplay, outwit and outlast the 1% and its henchmen.

Because I believe Another World Is Possible, I know Another U.S. Is Necessary, and I am more than ready for it.

So I’ve been unable to think of anything interesting, uplifting or relevant to say. I just want to walk around moaning, “Oh, Occupy, Occupy, why have you forsaken me.” And the news out of Syria and Israel has not been exactly invigorating either.
This week, though, was a good one in Bahrain.
Two acquaintances of mine were released from prison after being held for several weeks: Zainab al Khawaja (@AngryArabiya), daughter of hunger striking political prisoner Abdulhadi al Khawaja and a leader of the youth movement, and Nabeel Rajab, president of the Bahrain Center for Human Rights. Zainab was arrested for staging a protest during the Formula 1 Grand Prix (that’s a car race) to bring attention to her father’s case and other imprisoned activists. She was sentenced to one month, but then was not released even after her sentence was up. Nabeel was arrested three weeks ago when he returned from a trip to Lebanon. He was charged with “"inciting illegal rallies, and with “defaming” Bahrain's security forces through his Twitter account. He was released on bail.

The other good news is that Abdulhadi al Khawaja ended the hunger strike he began on February 8 (110 days). He was said more than once to be close to death, and was force-fed by prison doctors on numerous occasions. His life sentence, along with the sentences of 14 other activists, was set aside last month but the activists were not released on bail pending a new trial. Al Khawaja was convicted by a military court for his role in the country’s pro-democracy protests.

While looking for news about the releases, I stumbled on a very good article on Al Jazeera English. It was a discussion between Nabeel and several other activists, published the day after his arrest. They were discussing “The story that is not being covered,” and they got into a lot of specifics I found fascinating. They brought up:
  • the changing role of women in Bahraini political life
  • the effects of such high quantities of tear gas in a densely populated area without trees
  • whether they expect the Sunni to join the revolution or have a parallel one
  • the changing conditions for Sunni due to the rising numbers of foreign-born citizens
  • whether the regime will agree to become a Saudi “vassal state” and whether that will push the opposition to accept direct aid from Iran
  • how the movement is changing the artistic scene
The article is long, candid and in-depth and I wish that I had had the opportunity to read it before I went there.
While checking the Twitter feed, which I haven’t even had energy (or time) to do recently, I actually found a couple other things that cheered me up:

10 Documentaries for Those New to Activism”  -- full disclosure, this one is posted on the website of the controversial Occupy Oakland media collective, which was publicly expelled for inappropriate comments about a Palestinian Occupier. Nonetheless, it recommends some wonderful films, many available for free, and some which sound like exactly what I need. (I’m heavily into documentaries these days. Call it a hunger for truth.)

A New Resource for Occupy: Dreaming In Public
"Among the growing range of books on the Occupy movement Dreaming in Public will stand out for one simple reason. It is of the movement, not about it. It is an account of the thinking and creativity of the movement rather than a narrative of events or an observer analysis."
Just what I need, another book about Occupy.  But sounds great.  Thanks to @JenAngel for calling it to my attention.

And @LaurenRiot of Oakland Occupy Patriarchy, wrote a trenchant and well-articulated piece about why it’s legitimate for those responding to police killings in Oakland to do things that are not endorsed by the families of the victims. She begins,
“Somewhere in Oakland right now, the next Alan Blueford is doing something innocuous. Maybe he's getting ready for a date or brushing his teeth or watching TV. He has no idea that one day the Oakland Police will murder him.”
Let your fingers run not walk to “For Those Who Will Be Next.” 

The Pen is Mightier than the Lugubrious Bug. 

Saturday, May 26, 2012

Familiarity Breeds Contempt? Not Hardly


Several members of my online writing group are in that most frustrating part of the writing cycle where they are sending work out to agents and publishers, waiting on pins and needles and dealing with the inevitable slew of rejections that are, hopefully, the prelude to eventual offers of publication or representation.  This has led to a spirited discussion of the role of “gatekeepers” in the rapidly changing publishing world.  Are they really interested in bringing new voices to readers, or are they only interested in higher profits?
Without claiming any special knowledge, I would assert that they are interested in both, but the two are sadly less compatible than they once might have been.  It’s always been the case that everyone wants to find the next big thing, but once they do, everyone else feels the need to jump on the bandwagon and not get off until diminishing returns force them to look elsewhere.

Star Trek was nearly cancelled
after one season
I would also posit that some combination of the increasing homogenization of our external world and the insecurity caused by environmental, social and economic upheaval makes people crave the familiar, which thanks to the internet, is always at their fingertips.

Last week, a virtual earthquake shook the radio station where I am a chattel worker – um, I mean unpaid producer.  Our Interim General Manager announced a new morning lineup, including a slightly revamped version of the old Morning Show, which was taken off the air a year and a half ago.  The former Morning Show producers and hosts have made it their single-minded focus for the last year and a half to bring it back, blaming its cancellation for every problem the station has ever had, from lack of money to declining listenership.  This despite the fact that the show was cancelled in the first place because the station had a half million dollar budget shortfall – which has now been made up, and that the station’s subscriber base has remained relatively constant (and low) since the 1950s.  Film critic Pauline Kael, who volunteered at the station, complained when she left in 1963 that management was not doing enough to increase listener sponsorships.  At that time there were about 17,000; at our peak in 2003, we had about 28,000, which had dropped to around 20,000 before the most recent layoffs.  In the same period, California’s population grew by 225%, and KPFA is heard through one-third of the state.

In their campaign to get the Morning Show reinstated, the producers and their supporters had viciously and publicly attacked Interim General Manager Andrew Phillips.  They also embroiled the station and its parent network in costly lawsuits (which were thrown out), picketed the station repeatedly, and at times encouraged their supporters to give money to a separate Morning Show fund instead of to the station.  Andrew had said very publicly several times that the show would not go back on the air.  Many staff on the other side of station politics reacted to last week’s announcement with shock and horror, feeling the message it sends is that bullying pays.

Staff also feel that we’re moving backward rather than forward.  The Morning Show was a traditional news magazine, produced and hosted by paid staff, covering the issues that are important to KPFA’s core audience, which is 65% white men over [50].  Its replacement was a show called The Morning Mix, produced by a diverse, rotating group of unpaid staff.  The style and issue focus of the Mix vary, depending on who is producing and hosting.  The paid producers at the station have refused to help them, so the production quality also varies.  Some listeners like it much better than the old Morning Show, some stopped listening altogether, some like certain hosts and hate others.  The show has steadily built both audience and fundraising capacity over the last fourteen months.  It has definitely brought in new voices and listeners.
When the new-old show, “Up Front” debuted last week, in the middle of the fund drive, it raised three times as much money as any other single hour during this drive.  However, there’s some indication that the new show might be pulling money from similar shows.

I recently heard George Lucas talking about how he could not get a studio to make “Red Tails.”  I mean, this is the guy that made Star Wars!  But studio execs didn’t believe he could get people to go see a movie about Black fighter pilots.  When the film did well, these executives were shocked.  “Hollywood studios were stunned by how well the No. 2 film, George Lucas banner film Red Tails, did in matinees today. Until they discovered that the Lucasfilm/Twentieth Century Fox movie’s marketing inside the African-American community resulted in busloads of schoolkids and midday filmgoers for the Tuskegee airmen’s story.”

Brenda Chapman had to fight
to convince Pixar to make a film
with a female action hero
It is true, though, that you cannot build an audience overnight.  You have to do it over time.  In bygone days, television and radio stations could sometimes take the time to do that, because people did not have that much choice.  When I was growing up, we got four television channels.  If you didn’t like a show, you had a strong incentive to give it a chance to grow on you, if it was on at a time when you wanted to watch television.  Some of the most popular shows ever were nearly cancelled after their first season.  Star Trek was saved from the ax by a letter-writing campaign after its first season, but cancelled after three because of low ratings, only to live forever in late-night reruns and spinoffs.  “Cagney& Lacey,” which caused hours of angst for me and my politically correct feminist friends (because we all loved it), was renewed only after CBS replaced too-butch Meg Foster with the more “feminine” Sharon Gless.  The show was cancelled again after its first season, and again restored by viewer organizing.

Now, no one would take such a chance on a show that was losing market share.  They can’t afford to, because not only will they lose audience during that time slot, but they might lose it permanently.  If people flip the dial, they will probably flip it back, but if they turn off the TV and turn on their computer or download something on their Kindle Fire, they may never come back.  Check out "The 15 Best TV Shows That Were Canceled Too Soon" to find out what you've missed because of this instant make-it-or-break-it mentality.

That’s why authors, performers and producers have to spend so much time “building platform,” something else we talk a lot about in my writing group.  If you want anyone to take a chance on you, you have to show that you already have an audience.

We like what’s familiar.  That’s why series do so well, whether in print or on film.  I have to admit, if I have a choice of a show I never heard of or a rerun of “Law & Order,” I’m likely to pick the rerun, even if I’ve seen it five times already.  I do watch new things, I read books by new authors, but I like to mix them liberally with things I’m accustomed to.  Obviously, this is not unique to me, or “Harry Potter and the Deathly Hallows Part 2”, “Transformers: Dark of the Moon”, “The Twilight Saga: Breaking Dawn Part 1”, “Mission: Impossible - Ghost Protocol” and the all-important “Cars 2” would not have been the top grossing movies of 2011.

What is it about us, I wonder, that makes us seek the comfort of what we know, even when we realize that everything familiar was new once?  How do you decide to try something new, and how long do you give it?

Saturday, May 12, 2012

A dialogue on Gay Marriage

I turned off the TV in disgust on Sunday night.  I knew it was going to be a week filled with a subject I can't stand talking about.  But you can't fight a rising tide ... I had an interesting email discussion with some friends (one here, one in India) -- see below -- and found a few interesting things to read.


I made this poster decades ago, but
it just never goes out of style.
-----Original Message-----
From: Preeti
Sent: May 11, 2012 12:46 AM
To: Lisa, Kate
Subject: so what do you two think about this? Kate I expect you will blog about this :)

http://www.whitehouse.gov/blog/2012/05/10/obama-supports-same-sex-marriage
President Obama Supports Same Sex Marriage
Yesterday, during an interview with ABC News, President Obama said, “I think same-sex couples should be able to get married.”
----------------------------------------------------
On May 11, 2012, at 11:06 AM, Kate R. wrote:

I'm sure it is a good thing in general.  There's no upside to some people not having equal rights.  The problem is that people keep talking about it as "the last bastion" and even pretty savvy African Americans like Cory Booker talk about how racial inequality is now unacceptable in this country, and no one in the mainstream is talking about the massive racial inequality that exists and persists and is getting worse.  (The Oakland cops just killed another kid in East Oakland the other day.)

From what I heard, it's all about money.  I heard someone say, "Gay money has replaced Wall Street money," meaning that as Wall Street has abandoned Obama, even though he's been great for them, gay fundraising has stepped up to fill the voice with big bucks.  And that is just so depressing.  It's very much like the Jews, not at all like African Americans, who never had that ability.  It's proof that you can get the equality you can pay for.  But as I say, it makes no sense to lament equality.  I can lament that people want to be equal in an unequal society, but they do.
What do you think?

-----Original Message-----
From: Lisa
Sent: May 11, 2012 11:49 AM
Subject: Re: so what do you two think about this? Kate I expect you will blog about this :)

I actually think gay marriage has helped to kill  gay community.. and the more people are being pushed into making a single relationship paramount and primary the less people make  friendship and community important..  or perhaps the opposite that the less community has met people's needs the more they have turned to primary relationships to do so.. personally i feel gay marriage has been a detriment to all lgbt people and is just a symbol of how far we are from creating a vision of  what we want that is separate from the mainstream society.  i would like  to talk more openly about what  our real needs are and what kind of society or  community we want to meet them   and whether marriage or  raising a one on one relationship over other relationships is really going to meet our needs and desires..

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On May 11, 2012, at 12:40 PM, Kate R. wrote:

But you can't fetishize gay marriage for that.  It's not that people made a choice to push for marriage and that killed community, it's that as gay people became more accepted -- and acceptable -- in mainstream society, they felt less need for community with one another.  That happens with all marginalized groups in this society.  You see it with the Jews -- I keep bringing that up because I know it intimately -- as we got more social power and experienced less discrimination, people stopped living and socializing in predominantly Jewish communities and started intermarrying in much higher numbers and Jewish communities got weaker.  And sadly, the two main forces against that have been the rise of religious fundamentalism and Zionism, and the third has been white flight to parochial schools.
Gay people are not more pro-marriage or less communitarian than straight people.  It's just that not having access to the nuclear family for a while forced queer people to look for alternatives, but it's always easier to fit into mainstream society than to fight it.  If there's one thing that I think is responsible for the hegemony of marriage and the nuclear family -- in the face of the fact that most people are not living within them -- it's the death of the women's movement.

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At May 11, 2012 11:34 PM
Preeti wrote:

I think listening to the news on radio and tv stations here outside the US makes it seem much more larger and historic than it probably is within the US, as this article attests. It is definitely a boost for gay groups  working in very marginalized, homophobic context to get this affirmation from the US govt. I heard some really interesting debates and discussions on BBC radio here in Muscat where I am now (visiting my parents) and to be able to talk about/hear about gay rights being discussed so openly is quite liberating.
p

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May 12, 2012 12:30 AM
Lisa wrote
i appreciate everyones input on this..  seems like we all are really agreeing that marriage is a problem that needs to be re-examined whether we are gay or straight. and   while we may differ on some of the specifics i think what is important is what is our common vision and how we can articulate that and implement that vision. 

one thing i would phrase differently is that I don't see gay marriage as about equal rights.. rather as creating benefits for another small privileged group of people.  statistically those in long term relationships in the queer community are most likely to be well off white people and least likely to be poor african americans.  so it is just creating another privileged class and to me is much more about class privilege.    

while i can't read people minds it does indeed seem like the emphasis on marriage is  about the desire to assimilate whether that be for parental approval or for economic benefits or societal approval.. i don't know if it is  about feeling more assimilated and thus feeling less need for community or a feeling that there is no community that is providing the emotional support people need and turning to marriage to provide it.   maybe it is both and for those who are feeling privileged they feel less need for community.  and for  poor queers, queer foster youth,  etc  i think there is a feeling of  a lack of community and family and they are desperately looking for that.  . either way the emphasis on marriage seems to  ultimately lead to less community  both for queers and straights and generally in my experience seems to  lead to people devaluing their other relationship for a relationship and institution we  know is an illusion.. just as the whole romantic myth of forever after  is a myth  that we are feed from childhood and just  seems to end up leaving people feeling bad about being single or divorced or confused why they haven't found happiness in their marriage.  …

lisa 

Is It All About Money?

Yasmin Nair
I have no partner and have been against all kinds of marriage, gay or straight, since the age of 8. If I were to die or even begin to do so, most of my friends would not be able to come and take care of me simply because their ultra-progressive workplaces have policies in place for “partner/family leave” but none for friends, no matter how close. I can see R., flying into the U.S from Montreal, confronted by a US customs officer who smirks with one eyebrow raised, “You're here to take care of... a sick friend?” Or K. going to her department for leave and being told, “But you already live with a partner and S. isn't sick. Whom do you need to take care of, again?”
Ralph Richard Banks
The title comes from a young African American boy in Washington, D.C.. When a journalist visited his 6th grade class, one of the other boys said he wanted to learn about being a good father. The journalist volunteered to bring some married couples to talk about child rearing, but the boy said he wasn’t interested in learning about marriage. Then his friend interjected, “Marriage is for white people.”
The title asks not only whether marriage isn’t for black people, but also whether it isn’t for white people. An understanding of the marriage decline as a society-wide development is a central point of my book.
“African Americans are the most unmarried group of people in our nation. Black women are more than three times as likely as white women never to marry. And when black women do marry, they are more likely than any other group of women to marry a man who is less educated or earns less than they do. In fact, more than half of college educated black wives have less educated husbands who are not.
While Banks highlights the implications of the black experience for people of all races, he also explores a puzzle particular to African Americans: Why, amid rising rates of interracial marriage, so few black women wed someone of a different race. Successful black women typically remain unmarried or marry down; they do not marry out.”

Leanne Italie
Marriage Rates Declining in the Developed World
"Men's real wages have fallen and they face a lot of job insecurity, so a woman who would have found a high school graduate a pretty damn good catch in 1960 now has to say to herself, `Would it really be smart of me to marry this guy?' She's choosing to focus on her own earning power."
A separate Pew survey released last year found that while nearly 40 percent of respondents said marriage is becoming obsolete, 61 percent of those who were not married would like to be someday.
"I need to support a future family," said Vince Tornero, a 23-year-old senior at Ohio State University in Columbus. "I want to have kids but I can't have kids if I don't have money."
Pew also found that marriage statistics vary by race, with 55 percent of whites, 48 percent of Hispanics but just 31 percent of blacks married.

MSNBC’s Chuck Todd then shared a story about Biden having been moved after attending a fundraiser at the home of a gay couple with a child.
“Well, is that the first time he’s ever been around a gay couple?” joked Scarborough. “‘Oh, my gosh, they did not eat the child’s head! Maybe this is ok.’”
“This is the story they’ve cooked up to explain the evolution?” he added.
Explained Todd:
They are so sensitive to Biden doing this because, number one, gay money in this election has replaced Wall Street money. It has been the gay community that has put in money in a way to this President that is a very, very important part of the fundraising operation for the President Obama campaign. 

Tuesday, May 8, 2012

Give Mom Some Justice

Mother's Day is a Hallmark holiday, but its roots are radical.

I can't quite figure out how Julia Ward Howe went from writing "The Battle Hymn of the Republic," which was inspired by meeting Lincoln at the White House in 1861, to issuing the Mother's Day Proclamation in 1870:
Arise, then, women of this day!

Arise, all women who have hearts, Whether our baptism be of water or of tears!

Say firmly: "We will not have great questions decided by irrelevant agencies, Our husbands will not come to us, reeking with carnage, for caresses and applause. Our sons shall not be taken from us to unlearn All that we have been able to teach them of charity, mercy and patience. We, the women of one country, will be too tender of those of another country To allow our sons to be trained to injure theirs."
From the bosom of the devastated Earth a voice goes up with our own. It says: "Disarm! Disarm! The sword of murder is not the balance of justice." Blood does not wipe out dishonor, nor violence indicate possession.
Howe was an abolitionist and a woman suffragist before the Civil War, but after the war: 
Howe focused her activities on the causes of pacifism and women's suffrage. In 1870 Howe was the first to proclaim Mother's Day, with her Mother's Day Proclamation. From 1872 to 1879, she assisted Lucy Stone and Henry Brown Blackwell in editing Woman's Journal.  (from Wikipedia)
Less well known is the story of Ann Maria Jarvis, who was even more instrumental in the official establishment of Mother's Day.  According to the blog allvoices:
Ann Maria Jarvis organised women in her area of West Virginia in 1858 to deal with the poor sanitation and health conditions in her town of Webster. She was attempting to combat high mortality rates. Only four of her own twelve children survived to be adults. The women's group coordinated care for families whose mothers had tubercolosis, provided medicine for the poor, and inspected food and milk.


When her county was occupied by both Union and Cofederate soldiers her Mothers'Day Work Clubs provided basic nursing for both sides when typhoid and measles epidemics broke out. They also provided food and medicine.

A decade later after the war in 1868 Jarvis arranged a Mother's Friendship Day at the local courthouse. The gathering of soldier's and families was from both sides of the war and was an attempt to have them come together in peace. The event helped to heal community division and was continued for several years.
...
Ann Jarvis actually withdrew her support for Mother's Day in the 1920s as the florist industry and other business began to commercialise the holiday and depend upon it for sales. Jarvis initiated lawsuits, and was even arrested for creating a public disturbance as she attempted to stop commercialisation of the holiday.
Today I decided that the only Mother's Day present I'm giving this year is justice for women.  From the evisceration of welfare benefits to the erosion of abortion rights to assaults on equal pay, mothers, potential mothers, women who want to be mothers and women who are being forced to be mothers are the front line of the war on women, labor and poor people.

Honestly, I don't always give Mother's Day presents or send cards at all.  I'm very hit and miss about it.  But this year, I decided I'm giving the moms I love the best presents I can -- donations to organizations that are fighting to protect the (few) rights that women have left.  I chose Virginia Organizing for my mom, since she has spent almost her entire life in the state which happens to be led right now by Governor Ultrasound, our wannabe but hopefully-never-to-be vice president.  I know she'll appreciate it.

For my mom-friends in California, I donated to ACCESS-Women's Health Justice which does direct advocacy, case management and policy work to "remove barriers and build the power of women to achieve reproductive justice."  I was one of the earliest ACCESS volunteers in the nineties and helped to create its first of its kind practical support network, to bridge the gaps in access to reproductive health care in California.  It's a truly grassroots organization with a radical vision.

This year, Say It With Justice.

Friday, May 4, 2012

Who trashed Valencia Street?

Monday night, on the eve of big May Day protests signaling the hoped-for resurgence of Occupy, a planned “pep rally” in San Francisco’s Dolores Park turned into an ugly riot. Dozens of small businesses and cars on Valencia Street were trashed and smashed and painted with circle As.
Valencia Street is some of the mostly hotly contested territory in San Francisco. When I moved to the Bay in 1980, it was one of the first places in San Francisco that I ended up. It was at that time the hub of the lesbian/feminist community in the West Bay. Between Amelia’s women’s bar at 18th and Artemis Café at 23rd were Womancrafts West and Old Wives Tales, across the street from one another and right by Modern Times Bookstore, an anarchist collective that included a number of queer people. Osento women’s bath house was at 19th. Half a block up 18th Street toward Guerrero was and is the San Francisco Women’s Building, home to a dozen or more feminist organizations and one of the only wheelchair accessible spaces where you could hold a public event for not too much money. Next door to the Women’s Building, the Dover Club was one of the last vestiges of the time when the Mission was heavily Irish and German.

The white lesbians, feminists and queers who flocked to the Valencia strip knew we were the leading edge of gentrification in the primarily Latino neighborhood. We tried to be conscious and supportive to the Latino businesses and neighbors, while realizing that good intentions were not necessarily enough. It helped that the major focus of the left in the eighties was U.S. intervention in Central America, so there was some political crossover.

Lesbians and Gays Against Intervention in Latin America, which I joined in 1986, used to meet in the back of Modern Times, but when the group dwindled to eight or so, we moved to a restaurant called Puerto Alegre near 16th and Valencia. I always ordered the same thing: a veggie tostada with rice, beans and tortillas and a Dos Equis beer. The bill, with tip, came to $5 – a great deal, even then. The comfortable booths were never that crowded and they didn’t mind us sitting there for two hours. Since I lived in the neighborhood, I went there at other times too. The waiter-owner would recite my order for me. In the mid-nineties, as hipsters began to pour into the neighborhood for the clubs on 16th Street, Puerto Alegre suddenly started to have lines out the door. I’ve been there like twice in the last fifteen years. The last time was the day I got deported from Palestine in 2005. The food was neither as good nor as cheap as it used to be, not surprisingly.

courtesy @marymad
Since I could not spend much of Tuesday in the streets, I spent a little of it on Twitter. That’s how I got to see the armored personnel carrier roaming around downtown Oakland before many of the people who were actually in Oakland did.

It’s also where I ran across a link to a blog post from someone named Scott Rossi. He writes:

I don’t know who, the people I’ll dub as the ‘ringleaders’ of the march were exactly. Nobody did. Yeah some of the aggro people we always have to deal with were there, but these guys weren’t it. You remember those asshole jock bullies in high school? Well that was who was leading the march tonight. Clean cut, athletic, commanding, gravitas not borne of charisma but of testosterone and intimidation. They were decked out in outfits typically attributed to those in the ‘black bloc’ spectrum of tactics, yet their clothes were too new, and something was just off about them. They were very combative and nearly physically violent with the livestreamers on site, and got ignorant with me, a medic, when I intervened and reminded them that I was there to fix them from police violence, not protester on protester violence.
Now I’m not pointing a finger at SFPD, although it would not surprise me if certain elements were clued in on it. Generally, the officers seemed as upset and bewildered as we were. Remember that article that just came out about the banks cooperating against Occupy? They have hired Pinkerton, those fucking goons, the scourge of the labor movement from back in the day, to coordinate against us. It could be that they are the Feds, it could be that they are some corporate assholes or even some of our right wing blogger friends who stalk us at events. It very well could be SFPD, as apparently there were no arrests, yet several cruisers drove past myself and a few other people with what I assumed were protesters in the back seats. Bandanas still up over their faces.
The other thing that bothered me is the level of destruction and the targets.…Black Bloc goes after state or corporate property not that of the working class and poor. …This wasn’t directed against corporations or big banks, with the exception of one single ATM I saw smashed. This was specifically directed against mom and pop shops, local boutiques and businesses, and cars. Lots and lots of cars. I won’t weep for the hipster dives or the WASP nests for nouveau riche white trash, but the working class, poor and immigrant owned places I will. At first it was a few luxury cars, but as I followed the march down Valencia from a distance, it was all types of cars.
Okay, now there are some internal inconsistencies and leaps of logic there. I have to say that the theory about it being right-wing bloggers seems a lot more plausible than that it’s SFPD. Why? For one thing, the SFPD, of all the police departments around, has been one of the least gung-ho when it comes to busting Occupy. Not that they haven’t done their part, but they don’t seem nearly as personally invested as police in Oakland or even Santa Cruz. Participants in last week’s blockade of the Wells Fargo stockholders’ meeting talked about how downright friendly the cops were. Secondly, SFPD is not a small organization. A few angry cops couldn’t just decide to do something like that. An SFPD counterintelligence operation like that would, I assume, have to be okayed by the chief of police, and likely the mayor, and both of them I think would know that people are going to investigate and probably discover the truth and there would go their careers.

But if it was right-wing bloggers or other private forces, then that calls into question the story about seeing the masked guys in police cars, when they were not arrested.

Last night on my way out of work, I stopped by the Occupy SF General Assembly. They were discussing whether to fundraise for the Mission businesses that were damaged, which it seemed like they would agree to do. A guy named Carlos mentioned that Wells Fargo Bank has pledged $25,000 to help the shopowners repair the damage.  After saying, “I usually stay far away from conspiracy theories,” he suggested that Wells Fargo might have had a hand in hiring the people who did the damage in the first place, so that they could both discredit Occupy and show it up by offering to help. I have to say, I’ve heard crazier ideas.

If this all sounds like paranoid fantasy, consider a few things:

  • We know that the Koch Brothers considered hiring thugs to infiltrate the crowds in Wisconsin last year
  • We know that the biggest banks in New York were helping the police with surveillance in preparation for May Day, comparing themselves to "innocent elk hunted by wolves."
  • Business and government interests have shown themselves willing to commit violence in order to frame activists in the past, as in the 1990 bombing of environmentalists Judi Bari and Daryl Cherney, where the FBI attempted to blame the victims
  • We know the FBI has been setting up activists, including recruiting people to blow up a bridge in Cleveland
  • We know that the tendency of some local Occupy groups to cover their faces and commit property damage provides a good opportunity for counterintelligence to move in and confuse casual observers
Like Scott Rossi, I am not saying I know who did this. Like Carlos, I am usually very reluctant to endorse conspiracy theories. What I am suggesting is that most of those businesses probably have video cameras. The city itself has video surveillance cameras on the street. Every ATM has a camera or two. Some intrepid investigative reporter or group of activists with more time and guts than I have should be able to go up and down Valencia Street and collect a ton of video which could prove or disprove this theory once and for all. I sure hope someone decides to do it. (If you want help, you know where to find me.)